Civil conflict resolution

Conflicts can weigh heavily, but court proceedings are not always the best solution. Mediation is an accessible and efficient way to resolve disputes without the costs and stresses of court.

Mediation as a form of ADR

Mediation is a form of ADR (Appropriate Dispute Resolution), a collective term for methods that resolve conflicts without the intervention of a judge. Mediation differs from other ADR forms such as arbitration or conciliation in that it relies entirely on the active commitment of the parties involved.

How does mediation work in practice?

Under the expert guidance of an accredited mediator, the parties work towards a resolution in each other's presence. The process is oral and focused on dialogue, with the mediator acting as a neutral guide to steer the process in the right direction. This ensures that resolutions are not imposed but are worked out together, significantly increasing the likelihood of compliance.

When can you use mediation?

Mediation is possible for different types of conflicts in everyday life:

  • Family conflicts such as divorce, custody and inheritance issues.
  • Rent disputes between tenants and landlords over contracts or maintenance.
  • Neighbour disputes over noise, property boundaries, or shared spaces.
  • Problems with purchases or services in disagreements with a merchant or service provider.
  • Debt or financial conflicts in which settlement without a court is preferred.
  • Youth: school, sports clubs, etc.

Why opt for an accredited mediator?

"Mediator" is not a protected title. Do you want to be sure, however, of a mediation that is legally sound and offers additional safeguards? In such cases, opt for an accredited mediator.

An accredited mediator:

  • Has official recognition from the Federal Mediation Commission and has completed a quality training programme. also undertakes mandatory continuing education.
  • works to a code of ethics, which guarantees professionalism and neutrality.
  • offers the possibility to make a mediation agreement binding and enforceable through court approval.
  • can provide citizens with limited financial resources access to free mediation through free public assistance.

What does a mediation process look like?

mediation process

Ask us your question

Do you have questions about mediation or want to know if this is the right solution for your situation? The information you are looking for may already be on our website. Can't find an answer to your question? Please feel free to contact us.