Contact details
For questions about the accreditation of mediators, the accreditation of training courses, and forms for continuous training: +32 (0) 476/25.03.83
General queries: +32 (0) 479/63.11.97 (from 9 a.m. to 4 p.m.).
E-mail: Secr.bemiddelingscommissie@just.fgov.be
For matters related to Mediation Week: mediation-week@just.fgov.be (not for attendance certificates)
Press
For press enquiries, please contact us at communication.cfm-fbc@just.fgov.be.
Directions
By public transport:
The Brussels-North train station is 400 metres away.
You can find the full timetable on the official NMBS website(Opens in a new tab/window).
The metro stops Rogier (metro lines 2 and 6, and tram lines 3 and 4) and Yser (metro lines 2 and 6) are nearby. The STIB bus stop “WTC” (lines 58 and 88) is located behind the WTC III building. More information at www.stib.be(Opens in a new tab/window).
The buses of De Lijn and TEC stop in front of Brussels-North station. For more information, consult www.delijn.be(Opens in a new tab/window) or www.letec.be(Opens in a new tab/window).
A Villo! bike-sharing station (number 141) is also located on Simon Bolivarlaan. More information at www.villo.be(Opens in a new tab/window).
By car or motorbike:
Simon Bolivarlaan 30, 1000 Brussels (WTC III)
Paid parking available on the street.
Paid parking also available at Brussels-North station.
What does not fall under the authority of the Federal Mediation Commission (often due to confusion in terminology or because other legislation applies):
- We do not mediate ourselves, but we do support referrals to our accredited mediators.
- Debt mediation.
- Complaints about official institutions (handled by the Federal Ombudsman), such as the Pension Service.
- Mediation with schools regarding exam results.
- Issues related to legal documents.
Klachten
Do you have a complaint about a mediator or training center? We address every complaint carefully and with due consideration. More information on how to file a complaint and how to follow it up can be found on our complaints page.